Thank you for your order.� Shortages, damages or other claims must be reported within ten (10) days.� ALL ORDERS require a 50% deposit at the time order with the balance due at the time of 1^st pickup.� NO REFUNDS, NO RETURNS on special order items or custom items.� All other returns are subject to approval and policies including: merchandise that has not been removed from its original packaging and has not been installed.� All returns must be made within 30 days and must be accompanied by a receipt.� Returns are subject to restocking fees and return shipping charges.� Clearance items will be marked as such, and do not qualify for return.� All fees and costs related to the collection of this invoice, if any shall be payable by the purchaser.� A 1.5% service charge, per month, will be added to past due invoices.